AI Voice Infrastructure · For Call Centers and Partners
Everything you need to make your business talk. In a single platform.
Bookli combines AI voice agents, automations, contacts and analytics in one environment. Built in Italy, optimized for Italian, designed to scale with you.
Powered by
We fully manage
the conversation logic.
We chose, integrated and optimized STT, LLM and TTS ourselves — we don't use anything pre-assembled. A pipeline built from scratch for 500–900ms latencies.
Speech-to-Text
The customer's voice is transcribed to text in real time. Optimized for spoken Italian, including regional accents and industry jargon.
Real-time transcriptionReasoning
The model processes the conversation context and generates the correct response, following the instructions and tone defined by the company.
Contextual and configurableText-to-Speech
The response is rendered as voice with natural prosody and no unnatural pauses. Fluid enough to not sound synthetic.
500 – 900ms end-to-endThe platform
Not a pre-packaged agent.
A platform to build them all.
With Bookli you choose how every voice task works — voice, script, workflow, channel. Create what you need, modify it whenever you want, scale without limits.
500–900ms
End-to-end latency
from voice to response
Italian
Native and optimized
accents, codes, jargon
∞
Active agents
no limit on number
5 steps
To get started
operational in less than a day
Try a call right now.
We'll call you, right now.
Leave your number and we'll call within 30 seconds — a real AI voice agent, not a pre-recorded demo.
By clicking "Call me now" you accept the Privacy Policy of Bookli S.r.l. and consent to receiving a demo call. Zero spam.
Product philosophy
We built Bookli
thinking about who calls.
Most AI voice systems are designed to reduce the company's costs. Bookli is designed to give the end customer an experience so good that the company can only benefit from it.
The result? Customers who don't realize they're talking to an automated system. Companies that receive fewer complaints, more conversions, better feedback. End customer satisfaction is our primary metric — even before cost per minute.
The platform
Much more than a simple
AI voice agent.
Bookli is a complete operational platform. Manage agents, contacts, knowledge base and automations from a single environment — with real-time visibility on every conversation.
Live
Real-time transcription.
Intervene or end with one click.
While the agent is on the phone, the conversation writes itself in front of you word by word. If you see something wrong, you can intervene directly or end the call instantly from the dashboard — without waiting for it to finish on its own.
Automations
Every scenario handled automatically.
You define the rules. Bookli executes them.
Build custom conditional flows — each rule triggers a sequence of actions automatically, without manual intervention.
“If the customer uses an aggressive tone, insults or threatens the operator during the conversation”
Hang up
Disable AI
Remove from CRM
Update table
Notify team
Send webhook
“The customer asks to book, schedule or reschedule an appointment with the team”
Book appointment
Schedule appointment
Send confirmation email
Send email
Update CRM
Update table
“As soon as an inbound call arrives, before answering the customer”
Check lead in CRM
API call
Retrieve history
Retrieve information
Route to agent
Transfer call
Trigger · Lead Sources
Manage incoming leads
from any source.
Uploaded list, webhook from your CRM or inbound call — every lead enters Bookli and is handled automatically, without manual intervention.
Drag the file here or browse
.csv, .xlsx — max 50MB
contacts_list.csv
1,204 contacts · 48 KB
List upload
Import your contacts from CSV or Excel. Bookli contacts them all in parallel, following the rules you've defined.
{"full_name": "Emily Johnson","phone": "+14155550123","email": "emily.johnson@example.com","extra_fields": {"age": 29,"city": "New York","interest": "Marketing Course"}}
Webhook
Receive a lead from your CRM, form or any external source. Bookli calls them automatically in seconds.
Incoming call
+39 02 8424 5900
SIP inbound call
Connect your SIP trunk and Bookli answers every inbound call — 24/7, no waiting.
Call quality
Every detail of the conversation
has been designed.
From transcription to response, every aspect of the call is optimized to work perfectly — with real people, in real scenarios.
The conversation never breaks.
If the customer interjects or says 'yes' while the agent is speaking, the flow doesn't stop or restart. The behavior is that of a real conversation between people.
The customer interrupts the agent mid-sentence — the conversation continues seamlessly.
Already knows who you are and why you called.
Every interaction is contextualized on the contact's history — date, reason, outcome. The agent recognizes the caller and starts from the right point, without asking the same information twice.
Returning customer: the agent recognizes the number and picks up where it left off.
Understands every language as it's actually spoken.
Phone numbers, postal codes, addresses, regional accents, industry jargon. Transcriptions are accurate even in the most complex cases — the ones where generic systems systematically fail.
Dictation of address and ID number with regional accent — perfect transcription.
Customer experience first, not costs.
We optimized every aspect of the call thinking first about who calls, then about the company using Bookli. Less friction for the end customer means fewer complaints and more trust for the company.
A complete call: no repeated questions, natural flow from start to finish.
Responds before the silence becomes awkward.
From the moment the customer stops speaking to the voice response. Fast enough to seem human — accurate enough not to make mistakes.
Real measured latency: the time between the end of the question and the voice response.
Follows your rules. Always.
Tone, script, limits, behavior on out-of-scope questions. The agent doesn't improvise and doesn't deviate from instructions — whatever the customer says on the other end.
The customer asks something out of scope — the agent politely declines and returns to the flow.
Multilingual · Global
Configure it in Italian.
Speak to the world.
Instruct Bookli once in your language. The platform handles conversations in any language — Japanese, Arabic, Spanish, English — without additional configuration.
Start for free,
no commitment.
Create your account in 2 minutes and try Bookli with free credits included. No credit card, no deadline.
To test WhatsApp and AI chat with real conversations
Of phone calls with your configured AI agent
No deadline. The trial lasts as long as you need it
FAQs
Frequently asked questions
Find answers to all your questions. Can't find what you're looking for? Write to us directly.
bookliThe AI phone operator for businesses. Answers, qualifies, books — 24/7, no operators needed.
Start for freeBOOKLI S.R.L. — P.IVA / CF IT13989710960 — REA MI-2756082 — Registro Imprese Milano Monza Brianza Lodi
Sede legale: Viale Brianza 80, 20093 Cologno Monzese (MI) — Sede operativa: Via Giosuè Carducci 24, 15057 Tortona (AL)
Email: info@bookli.ai — PEC: bookli@pec.it — Capitale Sociale €10.000,00 i.v.