Inbound calls
The phone rings.
Bookli answers.
We don't replace your IVR. We connect to your PBX as a remote operator via SIP trunk. Create an extension, enter the credentials, and in 2 minutes you have an AI agent answering 24/7 — without touching anything you already have.
One extension in the PBX.
Bookli does the rest.
No migration. No IVR replacement. Bookli adds to your existing phone stack as if it were a remote colleague — compatible with any VoIP PBX.
Create an extension in your PBX
Add a new VoIP extension in your PBX (Asterisk, FreePBX, 3CX, or any other). Bookli behaves exactly like a physical operator — just remote.
Bookli connects via SIP trunk
Enter the SIP credentials in the Bookli platform. No replacement of your existing IVR, no migration. We simply add as an extra operator.
The AI agent answers for you
From that moment, every call hitting the extension is handled by the AI agent: answers, qualifies, books, updates the CRM — and transfers if needed.
Compatible with
How it works
Already have an IVR?
Even better.
Bookli adds as an extension to your existing PBX — IVR, queues, ring groups stay exactly as they are. Add one agent per extension you want to cover, nothing else.
Answers and routes to the right department
Invoices, contracts and documents
Orders, suppliers and quotes
Technical support and complaints
Everything you need
already included.
Transfer with briefing
Passes the call to the right operator with name, reason and contact history.
After-hours handling
Answers on Saturday evenings, holidays, vacations. Automatic callback if needed.
Number recognition
Already knows who you are from the number: accesses the CRM and personalizes the response.
Recording and transcription
Every call recorded, transcribed and tagged automatically.
Live demo
Use cases
In which situations
Bookli works for you.
After-hours PBX answering
When the office is closed, Bookli keeps answering. Collects name, reason, contact and sends a summary to the team — no missed calls, no voicemail.
Intelligent routing
Understands the call reason and routes directly to the right department: sales, support, admin. No confusing menus, no unnecessary waits.
Appointment booking
Accesses the calendar in real time, proposes available slots and confirms the booking during the call. The customer hangs up with an appointment set.
Inbound lead qualification
Every sales call is qualified: budget, industry, need, urgency. The CRM is updated automatically and the lead reaches the salesperson already profiled.
Reception for clinics and offices
Books visits, handles cancellations, sends reminders and filters urgencies. The human receptionist is freed from routine calls to focus on in-person welcome.
First-level customer support
Answers FAQs, checks order status, opens support tickets and — only when necessary — transfers to the operator with a complete briefing.
Corporate reception
Answers as if it were the front office: greets with the company name, recognizes regular customers by number, and routes to the correct internal contact.
Anti-spam and irrelevant call filter
Identifies and blocks unwanted sales calls, bots and off-target numbers before they reach the team. Zero distractions, zero wasted time.
Humans first.
Then we take over.
Bookli doesn't replace your team — it empowers it. You can use it to answer all inbound calls, or configure it as an automatic fallback: if no operator is available within N seconds, Bookli answers for them.
It adapts to any routing rules already configured in your PBX. We don't touch anything you have: we just add an intelligent extension that never takes a break.
Answers only if no human is available
Set the timeout. Once expired, Bookli takes over automatically.
Answers all inbound calls
Handles the full volume, transfers only when a human is truly needed.
Compatible with your routing rules
Schedules, queues, ring groups, existing IVRs — Bookli adapts to everything.
Analytics
You know how many calls you get.
Now you know why.
Every call produces an automatic report: who called, what they wanted, how they felt, what was done. Your team opens the dashboard and finds everything — without taking notes.
| Name | Number | Type | Request | Sentiment | Summary | Next Steps |
|---|---|---|---|---|---|---|
Auto-updates after each call · Customizable columns
FAQs
Frequently asked questions
Find answers to all your questions. Can't find what you're looking for? Write to us directly.
Start for free,
no commitment.
Create your account in 2 minutes and try Bookli with free credits included. No credit card, no deadline.
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Of phone calls with your configured AI agent
No deadline. The trial lasts as long as you need it
bookliThe AI phone operator for businesses. Answers, qualifies, books — 24/7, no operators needed.
Start for freeBOOKLI S.R.L. — P.IVA / CF IT13989710960 — REA MI-2756082 — Registro Imprese Milano Monza Brianza Lodi
Sede legale: Viale Brianza 80, 20093 Cologno Monzese (MI) — Sede operativa: Via Giosuè Carducci 24, 15057 Tortona (AL)
Email: info@bookli.ai — PEC: bookli@pec.it — Capitale Sociale €10.000,00 i.v.